Refund and Returns Policy

Returns Policy:

Notification of Defects and Return of Goods

You must inform Web Ironmongery of any alleged defect in or damage to the goods within 2 days from the date of delivery or the actual collection or (where the alleged defect or damage was not apparent upon a reasonable inspection) within a reasonable time after discovery of the defect or damage. Any such notice must specify the particular alleged defect or damage and must afford Web Ironmongery a reasonable opportunity to inspect the goods in question. If Web Ironmongery is accordingly notified of any defect or damage to goods and agrees that such goods are defective or faulty Web Ironmongery will (at its option) rectify the defect or fault or replace any such goods or credit the invoice value of the goods and any such rectification or replacement or credit will be in full and final satisfaction of any claim by you and Web Ironmongery shall have no further liability for any loss or damage arising from the defect or fault relating to such goods.

Return of Goods

Web Ironmongery may at its absolute discretion, though it shall in no case be obliged, allow the return of goods by you within 14 Days from the date of the purchase of the goods that you wish to return. Products purchased more than a month are non-refundable. All returned goods that are not defective/damaged are deemed to be sent back in an unused, unopened, and saleable condition for a full refund and if the product is opened or used will be subjected to Web Ironmongery  discretion. If Web Ironmongery exercises its discretion to allow you to return goods it shall in all cases upon refunding you for returned goods be entitled to retain a handling/restocking charge equal to 25% of the sale price of the returned goods. This also applies to packages that are refused for collection upon delivery attempt, insufficient/incorrect address leading to returning back to Web Ironmongery or left unclaimed.
Made-to-order items or products that are customized or specially manufactured based on customer requests are non-returnable and not eligible for refunds.

Euro Art UK Ltd
Unit K1, Glenfield Business Park One, Philips road, Blackburn, BB1 5PF
Vat. No. 226005352
CO. Reg. No. 07054155
Incorporated in England Since 2009